Is it an emergency? Follow the 911 procedure explained in the FAQs: first take care of any immediate danger. When you can, email me and begin the subject with 911 so I know to deal with your message immediately.
How long does a reply take? I try to answer student email within 24 hours on weekdays and within 48 hours on weekends and holidays.
How can I protect my personal information? Never ever include your student ID number in your email message. As your teacher, I can get to your ID in HokieSpa. There is never any reason you should need to send me that or any other personal information.